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Nokia Lumia Windows Device recovery tool Microsoft official download location

If your Nokia Lumia phone, including Nokia 830 and 930 have stopped working properly after a windows 10 mobile update, you will need the Windows Device recover tool from Microsoft to roll back the operating windows 10 mobile operating system back to windows 8.1.

In Australia, on the Nokia 930 the Telstra branded update can break, resulting in microsoft edge not being installed, and you being unable to sign into your microsoft account login.

The store will also be broken, because without being able to log in, you cannot install edge again, but on a cruel catch 22, you cannot log in witout installing the correct app… which require a successful Microsoft account login.

Anyhow, the official Microsoft download link to the Microsoft device recovery tool for Nokia Lumia phones can be found below:

https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

The link is just to a package installer, of 2.3Mb. An obnoxious and convoluted download process may begin after installation of the initial installer from Microsoft.

windows_recovery_tool_nokia_lumia_working_screen

 

annnnnd.. an error 0x00000067 (thor2NotResponding) is thrown on my Nokia Lumia 930

windows_recovery_tool_nokia_lumia_error0x00000067(Thor2NotResponding)

eventually, after some trial and error, and at the prompt, hitting power + volume down till the phone vibrated the following screen pops up, offering a download of a suitable windows mobile OS version from the server.

windows_recovery_tool_nokia_lumia_reinstall OS

Upon clicking “install software, Microsoft asks you why you are ditching windows 10- performance issues, apps nor working as expected etc etc.. I basically clicked EVERYTHING! and moved on!

windows_recovery_tool_nokia_lumia_survey_screen

 

The file size for the OS flash of windows 10 / 8.1 mobile is a whopping 1.78BG in size. Quite a chew on my data allocation for the month!

windows_recovery_tool_nokia_lumia_windows_10_81_file_size_GB

After about half an hour chewing my expensive mobile data, the download finally finished.

The only nice thing about this is that it stores away these installer files on your C: root drive for later use if you need them, or if the download fails halfway though, saving you time, instead of restarting the whole process again.

When complete,the program switches over to trying to get the windows Nokia Lumia phone to switch to flashing mode so the new OS or reinstall will be accepted.

windows_recovery_tool_nokia_lumia_switching_to_flashing_mode

After spinning away for aeons, my first attempt to reinstall windows mobile on my nokia lumia ended in utter failure, and the program crashed badly not long afterwards, requiring the task manager to put it out of its misery.

On research on the net, a lot of people have problems with a nokia lumia phone switching into flashing mode and it just hangs. In my case, I think the problem was that the phone was running, with its OS active at the time, as indicated by its start screen covering the screen. I think it needs to be in an early boot mode to switch successfully.

windows_recovery_tool_nokia_lumia_operation_ended-with_failure

On a second attempt however, I rebooted the phone with the power+downvolume hold technique, THEN, quickly plugged in the phone immediately when when the screen showed the NOKIA logo, on a black background.

This met with significantly more success, and the windows mobile flashing operation on the Nokia Lumia phone began working.

windows_recovery_tool_nokia_lumia_software_package_installation

On the phone side, the Nokia lumia 930 phone screen turned a disturbing BLOOD red colour, with a progress bar that mirrored what was going on on the computer.

windows_recovery_tool_nokia_lumia_operations_successfully_completed

As the progress bar came to the end, the Nokia Lumia Microsoft windows device recovery tool displayed a successful flash had been executed.!

Nokia N95 how to recover data with screen or keypad broken and unresponsive

nokia_n95_flexcable_slider_broken_recover_contacts_succesful_methodRecently my trusty Nokia N95 died of advanced age… or, probably the technological version of a stroke. Initially, the signs of impending terminal illness were there, slurring of words, blurred vision, disorganised display… paralysis down one side of the keypad, and eventual complete screen and keypad death.

However, I was busy, ignored the cries for help, convalescence, and urgent data recovery attention, and so I plowed on, assuming it was just an irritating software problem that would eventually right itself via the age old method of dealing with temperamental technology- turning it off and on again. Repeatedly. Often. A typical ham fisted implementation of an old IT guys remedy. 

Just like when people are showing the signs of a stroke, when essential technology starts going on the
fritz, you have to act FAST to avert data Armageddon… :(

 

nokia_n95_8gb_synch_backup_data_recovery_success_broken_phone_screen_keypad_flexNot an ideal situation, since had not gotten around to backing up all my contacts for over a year.

Worse still, the old backup was not in human readable text form- I needed another N95, or old school Nokia smartphone of a similar Symbian era to decipher the backup and recovery package for me.

Plugging it into my PC with the USB cable to recover data off a Nokia was a fruitless pursuit while using the old version of the Nokia PC suite which related to the bygone era the phone came from.. circa 2008. Not to mention that old versions of PC suite and the drivers suitable for win XP and win 7 were not compatible with Windows 10, causing another issue. Even so, even the old windows 8.0 tablet I had kicking about could not connect to the phone successfully, even though it had done so in the not so distant past 12 months. The reason was that when plugging the phone into a computer, usually you have to engage phone side by confirming few things- pressing the odd button to authorise the USB connection of the phone to the computer. With a dead screen on my Nokia and worse still, an unresponsive keypad that was dead as a doornail, including the home and select keys, even memorising the keypresses required that are up on blogs on the internet was not a solution.

Getting a view on the mobile screen while it was broken or damaged beyond legibility I found a solution to- by plugging in the AV out cable in, and connecting to a monitor or TV via the RCA cables. With a broken keypad though, the knowledge that my phone was like a locked in coma patient, unable to receive stimuli from the outside world and communicate just added to my frustration.

I tried one last thing- plugging the phone into a brand spanking new, (but pretty horribly budget, cheapo thing)
nokia_suite_version_great_data_recovery_transfer_to_lumia
running a new build of win 10, on HP hardware resulted in the Nokia N95 device being recognised, and the required software and drivers that were most up to date being loaded.

The relevant version of Nokia suite is 3.8.54.

Somehow, the software bypassed all the problems associated with the broken slider flex
strap, like the phone demanding the time before doing anything, or needing keypresses to acknowledge, nokia_n95_contacts_recovered_data_broken_phoneconfirm or authorise the USB connection and data backup and syncing.

A really nice part of the software was the option to take the entire address book, photos, contacts and calendar of the old Nokia N95, and transfer it seamlessly to the new Lumia I’m now using. This is a pretty exciting new innovation I have not seen documented on the web yet, so thought it worth sharing.nokia_n95_copy_transfer_contacts_to_lumia

For quite a while, I had thought data and profile transfer between old Symbian Nokia N95’s and the New Lumia’s was impossible and unsupported, but it seems the capability had been developed now. Bravo Microsoft!.. That Lumia had been sitting untouched and unloved in my drawer for close to 6 months till now because it looked like too much trouble and effort switching.. or well. making the necessary upgrade to a modern phone.

Yes, I know its just a plan for me, and other die hard vintage Nokia users to give up on our archaic technology and modernise into the world of endless data hungry connectivity and irritating social updates… but oh well. When one thing dies, it makes room for a newer, sharper generation.

I’m Just glad that the new software actaully supports such old phones, and does a very good job of extracting difficult to obtain data out of them relatively painlessly. There were a lot of great memories.. and tracks sored on that phone which I’m glad I have not lost.

nokia_n95_8gb_synched_dead_screen_keypad_flex_cable

 

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